The job of an HOA Community Manager is to handle CC&R violations. There are various benefits HOAs provide residents with community guidelines making the association’s neighborhood a desirable and peaceful palace to live in. Get in touch with us if you need HOA management services.
Knowing the ways to manage repeat rule violators and perform correctly is essential for the HOA community managers. Keeping a checklist can help you stay ahead and resolve problems rather than making them worse. Here are some actions you can take if you struggle with HOA rule violators.
Tips for managing HOA rule violators.
Know your contract thoroughly.
Be sure to review your CC&Rs and know what rule has been violated. Expert violators always find loopholes and exploit them. If your rules are not explicit, implementing them can be very difficult.
Collect evidence and document.
It is crucial if things become more complex. You can not go by the accusations of another community member alone. Save every communication between the homeowner and the board, and note which rule has been violated, along with the time and place of the violation. Document every violation and communication with the violators. This will help you establish a history of the violations and show the violator and other members that the HOA is serious about enforcing the rules.
Write HOA violation letter.
The first reasonable step is to inform the homeowner of a violation. Use a respectful and professional tone when stating the purpose–especially when describing the violation. Make sure to cite and reference your CC&Rs with the violation being performed by the homeowner. Use maximum details, so the owner fully understands why they receive a violation letter.
Stop access to community benefits.
If a written or verbal agreement does not deter residents from violating the HOA rules, it is the time to introduce some consequences. Suspending access to community benefits can be an effective way to manage HOA repeat rule violators. However, it should be used judiciously and in accordance with the rules and bylaws of the HOA. Here are some things to keep in mind:
- Provide notice: Give the violator notice before suspending their access to community benefits. Explain why their access is being suspended and what steps they can take to regain it.
- Be consistent: Ensure that the suspension of benefits is applied to all violators who conduct similar conduct. This will help avoid claims of unfair treatment or discrimination.